OneDrive: FAQs

Frequently Asked Questions for OneDrive.

Who is eligible for OneDrive?
OneDrive space will be made available to individuals who are actively associated with WSU (active faculty, staff, and enrolled students). Since OneDrive requires a Network ID and password, only individual users get provisioned a OneDrive account. We are unable to create a OneDrive account for any Departmental Mailboxes.

What if I already have my own OneDrive Account?
You may already have your own personal OneDrive account, but this one is a separate, University-affiliated OneDrive account. You will see the drive identified as Washington State University ( to differentiate this from any personal OneDrive accounts that you may already have.

How much space do I get for my OneDrive?
You get 1 TB of free storage.

Is there a size limit on the files that can be uploaded?
Yes, individual files are limited to 10 GB, but you must use the latest version of the OneDrive for Windows or Mac to be able to sync the larger file sizes. (Older clients
may limit file size to 2GB.)

What characters cannot be used in OneDrive file names?
Files and Folders to be synced with OneDrive cannot contain the following special characters in their names:  # % * : ? / |

Are the files I save to OneDrive accessible everywhere?
Yes, files are accessible from multiple devices that can connect to the Internet, both University-owned and person, using the OneDrive app available for Windows, Mac OS, iPhone and iPad, Android, Blackberry, and Windows Phone. Files may also be accessible via a web browser URL link or through Office Online.

Does OneDrive keep a revision history of my files?
OneDrive maintains a history of prior versions of files you update in your OneDrive folders and you can retrieve older versions of your files if desired.

What happens to my OneDrive when I leave WSU?
OneDrive space will be decommissioned and removed when you leave the University (i.e. graduation, disenrollment, leaving WSU, retirement). You will need to move your files to another storage system at that time.

Keywords:storage; cloud; Office365 OneDrive FAQ   Doc ID:76585
Owner:Lindsay H.Group:Washington State University
Created:2017-09-15 13:25 CDTUpdated:2017-11-22 14:28 CDT
Sites:Washington State University, Washington State University - Spokane, Washington State University - Tri-Cities, Washington State University - Vancouver
Feedback:  0   0