Office 365: ProPlus FAQs

Office365 ProPlus FAQs

Who is eligible for Office 365 ProPlus?
Office 365 ProPlus is available to all current, active WSU students, faculty and staff, associated with their WSU Network ID (NID). Eligible individuals will automatically have their accounts activated starting at the end of 2016.

What products do you get with your Office 365 ProPlus subscription?
The software available with this subscription includes the most current version of: Word, Excel, Outlook, PowerPoint, OneNote, Skype for Business (plus Publisher and Access for Windows PC systems). Some additional applications available with our campus subscription (not all are available on every device type) are: InfoPath 2013 (Windows only), Sway, Class Notebook (add-on to OneNote), Forms, Delve, and Power BI (Basic).

How many computers/devices can I install the Office 365 ProPlus programs on?
This subscription covers a fully-installed local Office experience across PCs (Windows 7, 8.x, 10), Macs, Windows tablets, iPad® and Android™ tablets, and most mobile devices. Each user can install Office on 5 PCs or Macs, 5 tablets (Windows, iPad, and Android), and 5 phones.

Can I install Office 365 ProPlus on my home computer/personal devices?
Yes, you can install Office 365 Pro Plus on your work computer and home computer/personal devices.

Will I be required to install Office 365 ProPlus on my work computer?
No. Installation of Office 365 Pro Plus is completely optional. If you already have Office installed on your system, you may wish to keep that installation in lieu of installing Office 365 Pro Plus.

Will I have access to Office Online?
Yes, you can login to and access the Office products online on the website from within your web browser. Office products available online are: Word, OneNote, PowerPoint, and Excel, with access to your OneDrive storage. (The Office Online versions of these applications may not have all the advanced features of the installed applications.) Browsers supported are: Edge, IE 10 or later, Firefox, Chrome and Safari. Additional tools available online are: Sway, Class Notebook (add-on to OneNote), and Forms.

Will my installed Office products update automatically?
As a subscription service, updates to the various applications will occur on a regular basis to allow you to stay up-to-date with the most current versions.

What happens when I leave WSU?
Because the Office 365 ProPlus subscription must be associated with an active user account, the Office desktop applications perform a routine check for user account status via the Internet. Office 365 ProPlus will be de-provisioned from your devices when you separate from WSU (i.e. when you are no longer an active employee or enrolled student).

If I already have a version of Microsoft Office on my machine, will I need to uninstall it first before I install Office 365 ProPlus?
It won’t let you install the Office 2016 programs from the Office 365 ProPlus Subscription if you already have a regular copy of Office 2016 installed. You may wish to back up your PST file and archive files for Outlook (the files all your email is in if you are using Outlook) prior to uninstalling the current version of Office from your machine. (Faculty and staff can ask their local desktop support how to do this. Also, WSU employees may need help from their local desktop support to install the software if they do not have local admin rights to their machines.)

What if I need Office 2013, or the 64-bit version of Office 2016?
The 32-bit version of Office 2016 is what is offered by default.

For Windows systems, you will have the option of installing 32-bit or 64-bit versions of the applications and can also choose to use Office 2016 or Office 2013 products. The decision rests on whether you currently use 64-bit versions (some third-party software may not work with the 64-bit versions) and/or whether you need to stay with Office 2013 again for compatibility with other applications you may need to run.

For Mac systems Office 2016 is all that is available.

What Office 365 applications are available by OS/device?
Here is a complete list of Office365 applications available by device.

Can I use Office 365 applications in a Linux environment?
Yes, you can login to and access the Office products online on the website from within your web browser.

Will Office 365 ProPlus run with my current installation of Visio and Project?
If you have Visio Pro or Project Pro, you may need to uninstall these to allow the Office 365 Click-to-Run Installer to install the Office 365 apps.

What is Power BI?
Power BI for Office 365 is Microsoft’s cloud-based business intelligence (BI) solution that works from within Excel and Office 365 to analyze and visualize data in a self-service way.

Unable to open a password protected or encrypted email attachment?
This problem occurs because the mail is being routed through Proofpoint. Proofpoint does not allow password protected attachments. You can work around this by renaming the attachment to an unknown extension before sending it. Once the attachment is received, the recipient can change the extension back to normal.

Keywords:Microsoft frequently asked questions FAQ Office365 O365   Doc ID:76599
Owner:Lindsay H.Group:Washington State University
Created:2017-09-15 16:29 CDTUpdated:2017-12-07 19:31 CDT
Sites:Washington State University, Washington State University - Spokane, Washington State University - Tri-Cities, Washington State University - Vancouver
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